Frequently Asked Questions

1.Convenience: Carin30 is known for providing a hassle-free and convenient selling experience. They simplifythe entire process of selling your used car, making it quick and easy. This means you can save time and effortcompared to traditional methods of selling, such as posting ads or dealing with potential buyers.

2.Fast and Efficient: Carin30 understands that your time is valuable, and they aim to complete the transactionswiftly. Once you provide the necessary details about your car, they can quickly assess its value and provide youwith an offer. This efficiency ensures that you can sell your car without any prolonged delays.

3.Competitive Offers: Carin30 strives to offer competitive prices for used cars. Their team of experts appraises yourvehicle based on its make, model, condition, and market value, ensuring you get a fair price for your car. This way,you can sell your car for a reasonable amount without the need for extensive negotiations.

4.Safety and Trust: When selling to Carin30, you can be assured of a safe and trustworthy transaction. They are areputable company with a track record of customer satisfaction, and many people have successfully sold their carsthrough their platform.

5.No Advertising Costs: Selling a car on your own often involves advertising expenses to reach potential buyers.With Carin30, you can avoid these costs altogether, as they take care of marketing and finding the right buyers for your car.

6.No Need for Repairs: Unlike some private buyers who may demand repairs or lower the price based on a car's condition, Carin30 often buys cars as-is. This means you don't have to invest in expensive repairs or improvements before selling your car.

7.Payment and Documentation: Carin30 handles the paperwork and payment process, ensuring a smooth and secure transaction. You can receive the payment promptly without worrying about scams or payment delays.

8.Environmental Impact: By selling your used car to Carin30, you may indirectly contribute to reducing environmental impact. Reusing and recycling cars can help in the overall sustainability of the automotive industry.

With our home inspection service, you no longer need to worry about driving your car to a physical location forinspection. We bring the inspection right to your doorstep, making the entire process convenient and efficient.Whether you have a busy schedule or simply prefer the comfort of your own home, our expert inspectors willcome to you.

Here's how our home inspection service works:

1.Easy Booking: When you're ready to sell your car, simply visit our website and select your city from the list ofavailable locations. You can book an appointment right there, or if you have any questions, feel free to contactus at [Your Contact Number].

2.Certified Inspectors: Our team of certified and experienced inspectors are well-versed in evaluating allmakes and models of cars. They have the expertise to assess your vehicle thoroughly, ensuring no detail goesunnoticed.

3.Comprehensive Inspection: During the inspection, our professionals will meticulously examine variousaspects of your car, including its engine, transmission, brakes, tires, suspension, electronics, and more. Weleave no stone unturned to provide you with a detailed assessment of your car's condition.

4.Transparent Reporting: After the inspection is complete, you'll receive a comprehensive report outlining thefindings. This report will include a thorough evaluation of your car's overall health, any existing issues, andsuggestions for potential improvements.

5.Fair and Competitive Offers: Armed with the inspection report, you can confidently proceed with sellingyour car. We believe in transparency and fairness, so you can trust that our offer will be based on a genuineassessment of your car's condition.

6.Hassle-Free Process: Selling your car to us is a seamless and straightforward process. Once you accept ouroffer, we'll handle all the paperwork and make sure the payment process is smooth and hassle-free.

Need to change your appointment? No problem! Reach out to our support team at support@carin30.com, and they'll take care of rescheduling it for you. If you prefer to handle it yourself, just log in to our website and follow the simplesteps to reschedule.

Our team of skilled technicians thoroughly inspects your vehicle using over 150 quality checkpoints during awindow of 35-45 minutes. Nevertheless, certain scenarios may arise where the evaluation process could takeup to 60-70 minutes, especially if the car's condition is more complex or requires additional attention toensure a comprehensive assessment.

We endeavor to complete the payment process without delay once the deal is sealed, usually on the same day. However,there might be circumstances where it takes 1-2 days to process the payment. Rest assured, we have strict measures toensure the vehicle remains with us until payment is successfully verified.

We are here to help, contact us on support@carin30.com to get your queries resolved.

1.Convenience: Carin30 likely provides a streamlined and hassle-free process for selling your car. They may have aneasy online platform or app where you can enter your car's details, receive an offer, and schedule a pickup without theneed to visit a physical location.

2.Fast and Efficient: As the name suggests, Carin30 may promise to complete the sale within a short timeframe, potentially as fast as 30 minutes. This is a significant advantage for sellers who need to sell their cars quickly due to financial constraints, upcoming travel, or other reasons.

3.Competitive Offers: Carin30 may use advanced algorithms and market data to assess your car's value accurately. Thiscould result in more competitive offers compared to traditional dealerships or private buyers, ensuring you get a fairprice for your vehicle.

4.No Advertising or Negotiation: When selling a car privately, you often need to advertise it, negotiate with potential buyers, and handle numerous inquiries. Selling to Carin30 eliminates this time-consuming process, saving you effortand reducing stress.

5.Avoiding Depreciation: Cars tend to depreciate over time, and the longer you keep them, the less they are worth.Selling your car to Carin30 sooner rather than later can help you avoid further depreciation and potentially get a betterprice

6.Payment Guarantee: Reputable Carin30 services typically provide a secure payment process, ensuring you receiveyour payment promptly and safely once the transaction is complete.

7.No Obligation: In most cases, getting an offer from Carin30 does not oblige you to sell your car. You can explore theoffer and decide whether it aligns with your expectations and needs.

* Here’s a list of documents you need to keep handy

1. Basic Car Documents to have with you:
a). RC/Registration Certificate (this is essential to start inspection)
b). Car Insurance
c). PUC or Pollution Certificate
d). Duplicate Key (if available)
e). Warranty, service records, and invoices (where available)

2. Situational documents:
a). If your car is on loan, please keep loan documents handy
b). If your car has been transferred interstate, keep the RTO NOCs with you

3. Clear documentation does have a big role to play in car valuation!

3.1). Personal Documents:
a). PAN Card
b). Government-issued address proof (eg Aadhar)
c). 2 passport size photos
d). Cancelled cheque (to allow us to make the payments).

* Note- these documents including the cancelled cheque should be of the car owner i.e., whose name is onthe RC.

4. In case it’s a Company Owned Car:
a). An authorization letter from the company
b). Company’s address proof
c). Company’s PAN card, as well as the PAN card of the authorized person signing the letter
d).Company Letter Head 4-5 with required stamp

The selling price you agree upon and the final payment you receive will differ in the following cases:

1. When there are some documents missing or are not available at the time of sale, we withholdcertain amounts (which are refundable when the documents are made available within a TAT).Examples include:
a). Holdbacks for party presence requirements (only for some RTOs)
b). Bank NOC in case of hypothecation on the car (only for cars where there is a loan)
c). Holdbacks in case of inter-state vehicles (till documents are verified)
d). A small refundable security deposit for transferring the RC, refunded on successful RC transferor expiration of the maximum time mentioned for RC transfer.

2. We also charge some fees. Examples include:
a). Nominal service charges depending on the value of your car
b). Bank NOC collection charges
c). Payment of pending challan/s
d). Duplicate key missing
e). No/expired car insurance

Thank you for considering our services. We are committed to providing a smooth and efficient experience forour valued customers. Here are some additional terms and conditions you might find relevant:


1.Delivery and Handover: Once the token amount has been paid, you assure that the car will be delivered tous within the agreed-upon timeframe. You understand the importance of timely delivery and you will makeevery effort to complete all formalities within 1 day. Rest assured, the car will be handed over to us promptly.

2.Refund Policy: In the unlikely event of failure to complete the formalities within the specified timeframe,You acknowledge your responsibility. If you are unable to hand over the car to us within the agreed-uponperiod, you will refund us double the token amount as per the terms and conditions.

3.Processing Charges: To ensure smooth and timely processing, we advise that all required documentation and formalities be completed promptly. In case of any unforeseen delays, a processing charge of INR 500 perday will be charged if the stock-in process extends beyond 3 days. However, it's essential to note that this charge will not be applicable in cases where delays are caused due to factors beyond our control, such as NOC (No Objection Certificate), LFC (Local Fitness Certificate), or Challan issues.

4.Customer Satisfaction: Your satisfaction is our utmost priority. We are dedicated to providing you with the best possible service and ensuring that you have a pleasant experience throughout the process of selling thecar. If you have any concerns or questions, please feel free to reach out to our customer support team, who will be more than happy to assist you.

5.Legal Compliance: We strictly adhere to all relevant laws and regulations governing the buy cars. All our transactions are transparent, and we maintain the highest standards of integrity in all our dealings.

We hope that the above information meets your requirements. Should you have any further inquiries or need additional details, please do not hesitate to contact us. We look forward to serving you and meeting all your expectations.

1. It takes about 180 days for the ownership to get transferred to the new buyer. This might very depending on the finalization of the end buyer and the RTO requirements. However, you do remain covered under the indemnity provided in your T&Cs from the time you sell the car.


2. Do note that this time is not unusual - after procuring the car, we transfer it to one of our channel partners, who after refurbishing the car, finally sells it to another buyer. This is a lengthy process, and there is also time spent at the RTO waiting for the transfer process to be completed.